1.How to register an account？
Click on the login page to register a new user, and you can create your username using any combination of English letters up to 12 characters. Then create a password using letters, numbers and characters of 16 characters or less. Then click “Save”, you can have your own account.
2.How long is the authorization period？
Usually this authorization lasts for 3 months. If you need to renew your license, you can click “Renew” before the license expires, and the license time will be increased by one year.
3. Upload products quickly and efficiently
After authorization, the user can upload the product link through the system, including the written copy and weight information of the product. Links are typically generated in about 15 minutes, and there are no missing product attributes. It’s much more efficient than a manual link.
4.Page crashes or fails to load during use
Users can try to refresh the page, log back in, or refresh the browser.
5.What factors affect product profit?
The system can monitor product profits by capturing the commission and FBA fees charged on each order in the background. If the seller observes a decline in the profit of the product, it is mainly related to the FBA fees and commission fees charged by Amazon. It may be that Amazon’s new policy increases or decreases the FBA fee or commission. You can first check whether it is caused by the FBA fee. If not, Contact Us to help you find out if it is a change in commission fees or other reasons.
6.How can I request a claim for a damaged or lost shipment?
Through the order system page, you can see the number of lost and damaged items for each product, and the system is updated daily in real time. The system will pop up to remind you that the loss of a certain product has reached a certain amount and you need to apply for compensation.
7. How often does the system update the information on the product order and inventory pages?
The system will update the product order and inventory pages once a day before 10 p.m. It is worth noting that the order page will only capture the completed orders in the Amazon background, not pending and refunded orders.
8.If the data in the system is incorrect, how should it be modified?
The information on the actual product order and inventory page is based on Amazon background data. If the system data is different from the Amazon background data, please contact us. We will arrange professional technical support personnel to carry out maintenance.
9.Help you release inventory fast
Having too much inventory on Amazon can lead to losing a lot of inventory retention fees. Our system will detect what inventory you have been holding for more than a year and will remind you to release it as soon as possible. You can submit a clearance or inventory removal request directly through the system. The removal order will take effect 20 minutes after you request the removal. You can also monitor the progress of removal orders in the system.
10.The system will display the product sales every 3 days /7 days /15 days /30 days
In order to remind the seller to leave enough time to stock up, our system will remind the seller 30 days /15 days /7 days /3 days before the stock runs out. Until the seller according to the actual situation of the product to make “suspension of replenishment”, “continue replenishment”, “no replenishment” one of the three decisions, the system will no longer remind.
11.B2B price modify
When a product is uploaded to Amazon page, our system will capture the product’s information. And the fisrt time you need to modify the B2B price yourself. And after that, you can directly use the system to modify the price. The price will be updated in 15 mins.
12.What if I can not Log In?
First you can check if your internet is connect and clear your browser cache. You can try to log in again. And please make sure you are using Fire Fox or Google browser. If none of the above methods solve your problem, please contact us.
13.Amazon policy is updated in real time
The home page of the system will display the latest policies of Amazon in the last 3 months and will be updated at 10 am. If there is no updated policy, the page will not change. If you want to find the policy of the last 3 months, you can click History to view it.